Frequently Asked Questions
Everything you need to know about your T1TAN gear.
How do I choose the right size for my goalkeeper gloves?
We recommend measuring your hand from the tip of your middle finger to the base of your palm. Compare this measurement with our official size chart located on each product page to ensure a tight, professional fit.
What is the best way to clean and maintain my T1TAN gloves?
To maximize grip and longevity, wash your gloves with lukewarm water and a specialized glove cleaner after every use. Avoid direct sunlight or heat sources when drying, as this can cause the latex to crack.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping may take 7-14 days. Shipping costs are calculated at checkout based on your location and order weight.
Can I return or exchange my gear if it doesn't fit?
Yes, we offer a 30-day return policy for all unused items in their original packaging. Please note that personalized items, such as gloves with custom printing, cannot be returned or exchanged.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and processed securely.
What makes T1TAN latex different from other brands?
Our gloves feature professional-grade German latex, specifically engineered for maximum grip in both wet and dry conditions. We offer different foam types, like the Gecko Grip or Monster Grip, tailored to various playing surfaces.